Frequently Asked Questions
Your Questions Answered Before You Walk Through the Door
At Epic Life Chiropractic in Wauwatosa, we believe that informed patients make the best decisions about their health. Whether you are new to chiropractic care or just new to our office, we want to make your first visit simple and stress-free. Below are answers to some of the most common questions we get from new and returning patients.
General Practice FAQs
What are your office hours?
Monday: 9:00 am – 5:45 pm
Tuesday: 9:00 am – 5:30 pm
Wednesday: 9:00 am – 5:30 pm
Thursday: 8:00 am – 5:00 pm
Friday to Sunday: Closed
Where are you located?
Our clinic is located at 10425 W North Ave #332, Wauwatosa, WI 53226. Free parking is available right out front.
How do I contact the office?
Call us at 414-426-9677 or book online through our website. For non-urgent questions, feel free to email us.
Do you accept walk-ins?
We encourage you to schedule an appointment, but if you are in pain or need to be seen quickly, give us a call. We do our best to accommodate same-day appointments when possible.
Is your office wheelchair accessible?
Yes. Our clinic is fully ADA-compliant with easy ground-level access and open treatment rooms.
Chiropractic Care FAQs
What conditions do you treat?
Dr. Jeff regularly treats headaches, migraines, neck pain, low back pain, sciatic pain, degenerative disc issues, shoulder tension, injuries from car accidents, and pregnancy-related discomfort. Care is focused on spinal ligament injuries and nerve interference—the most overlooked causes of chronic pain.
How does chiropractic care work?
Chiropractic care restores communication between the brain and body by correcting spinal misalignments that interfere with nerve signals. Once the pressure is removed, your body can start to heal and function as it was designed to.
Are adjustments safe?
Yes. Dr. Jeff uses a neurologically based technique that does not involve cracking or twisting. It is precise, gentle, and safe for patients of all ages.
When will I feel better?
Some patients feel relief after their first visit. Others need a few adjustments to notice results. The goal is long-term healing, not just short-term fixes.
Is chiropractic care only for back pain?
No. Chiropractic care can also help with headaches, sciatica, vertigo, poor posture, fatigue, digestive issues, and more. When your nervous system works better, your whole body works better.
New Patient FAQs
What can I expect at my first visit?
Your first visit includes a consultation, spinal and neurological exam, MyoVision scan, and X-rays if needed. We take time to understand what is going on and build a care plan specific to your needs. Plan to spend about 45 to 60 minutes with us.
What should I bring?
Please bring a photo ID, insurance information (if applicable), and a form of payment. Completing your intake forms online before your appointment will help speed up the check-in process.
How long are follow-up visits?
Most follow-up appointments take about 10 minutes. These visits are focused on consistent, effective adjustments that build progress over time.
Do I need a referral from my doctor?
No referral is needed. You can schedule directly with our office whether you are using insurance or paying out of pocket.
Chiropractic Techniques FAQs
What technique does Dr. Jeff use?
Dr. Jeff uses the Torque Release Technique (TRT), a gentle method that uses the Integrator adjusting tool to make precise spinal corrections based on neurological testing.
How is this different from traditional adjustments?
There is no cracking or twisting. The Integrator delivers quick, focused adjustments that help restore balance to the nervous system without discomfort.
What tools do you use during an exam?
We use MyoVision scanning to measure nervous system stress, along with digital X-rays to evaluate spinal alignment and ligament injury. These tools help us find what others often miss.
Insurance and Billing FAQs
Do you accept insurance?
Yes, we accept most major insurance plans including PPOs, HMOs, workers’ compensation, and personal injury claims. We do not accept Medicare or Medicaid.
Do you offer self-pay options?
Yes. We offer pay-per-visit rates, monthly plans, and discounted visit packages. Our team will work with you to find an option that fits your goals and your budget.
Can I be treated after a car accident?
Absolutely. If you are working with an attorney, care is provided with zero out-of-pocket cost. We work directly with your legal team to handle the paperwork.
Promotions FAQs
What is the new patient special?
Our new patient special is just $49 and includes a full consultation, spinal and neurological exam, MyoVision scan, and any necessary digital X-rays. This is a great way to get started and understand your options.
Do you offer military or first responder discounts?
Yes, we proudly offer discounts to active military, veterans, police, firefighters, and EMTs.
Do you offer family plans or wellness memberships?
Yes. We offer pre-paid visit packages and monthly plans that help families stay consistent with their care while saving money.
